Refund policy

Effective Date: 30-03-2026

At Sidhi Silks, we strive to provide high-quality sarees and clothing that meet your expectations. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return if:

  • The product is damaged, defective, or incorrect
  • The request is raised within 48 hours of delivery
  • The product is unused, unwashed, and in original condition
  • All original tags, packaging, and invoices are intact

2. Non-Returnable Items

We do not accept returns for:

  • Products used, washed, or altered
  • Items without original packaging or tags
  • Minor color variations due to lighting or screen differences
  • Sale or discounted items (unless damaged or defective)

3. Return Process

To initiate a return:

  1. Contact us within 48 hours of delivery
  2. Share your order ID and product images/videos as proof
  3. Our team will verify and approve the request
  4. Once approved, return instructions will be provided

📧 Email: sidhisilks@gmail.com
📞 Phone: +91 9642666069

4. Refund Policy

Once your return is approved and received:

  • Refunds will be processed within 5–7 business days
  • The amount will be credited to the original payment method

5. Replacement Policy

  • If the product is damaged or incorrect, we offer a free replacement
  • Replacement is subject to product availability
  • If unavailable, a full refund will be issued

6. Return Shipping

  • If the return is due to our error (wrong/damaged product), we will bear the shipping cost
  • For other approved returns, customers may need to bear return shipping charges

7. Cancellation Policy

  • Orders can be cancelled before dispatch only
  • Once shipped, cancellation is not possible

8. Important Notes

  • Sarees and clothing may have slight color variations due to photography and screen settings
  • Please read product descriptions carefully before purchasing
  • Custom or altered products are non-returnable

9. Contact Us

For any return or refund queries, feel free to contact:

Sidhi Silks
📍 Shop no.15,16, Ground Floor, LPT Market, Saraswati Nagar, Chandrapuri Colony, L. B. Nagar, Hyderabad, Telangana 500074, India
📞 +91 9642666069
📧 sidhisilks@gmail.com